Privacy Policy
Effective date: March 11, 2025 · Last updated: June 22, 2026
Radiant Innovation LLC ("Radiant Innovation Studio", "we", "us", or "our"), a New Mexico Limited Liability Company (File #: 3033707), located at 1209 Mountain Road PL NE, STE R, Albuquerque, NM 87110, operates the website at www.radiantinnovationstudio.com. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our services.
By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website.
Information We Collect
Personal Data you provide: Name, email address, phone number, company name, and project details when you submit an inquiry or purchase form.
Payment Data: All payment card information is collected and processed securely by Stripe, Inc. We do not store, view, or transmit your card number, CVV, or expiry date on our servers. Stripe's privacy policy is available at stripe.com/privacy.
Technical Data: IP address, browser type, operating system, referring URLs, and pages visited, collected via server logs and analytics tools.
Cookies: We use essential cookies to operate the website and analytics cookies (Google Analytics) to understand how visitors use it. You may disable cookies in your browser settings.
How We Use Your Information
- To respond to your inquiries and provide project proposals
- To process orders and payments through Stripe
- To deliver contracted web design and development services
- To send order confirmations and project-related communications
- To comply with legal obligations and prevent fraud
- To improve our website and services through analytics
- To send studio updates and journal articles (only with your consent)
We will never sell, rent, or trade your personal information to third parties for marketing purposes.
Payment Processing — Stripe
We use Stripe, Inc. as our payment processor. When you make a purchase, you will be redirected to Stripe's secure payment interface or interact with a Stripe-embedded element. Stripe collects your payment card data directly and is certified as a PCI DSS Level 1 Service Provider — the most stringent level of certification in the payments industry.
We receive limited transaction data from Stripe: your name, email, the last four digits of your card, card brand, billing country, and transaction ID. We use this data solely for order management and accounting.
Third-Party Service Providers
We share data only with service providers that help us operate our business:
- Stripe, Inc. — payment processing
- Google Analytics — website usage analytics (anonymized)
- Hostinger — web hosting infrastructure
Each provider is contractually bound to protect your data and use it only for the purpose for which it was shared. We do not share data with advertisers or data brokers.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes described in this policy or as required by law. Client project records are retained for 7 years for accounting and legal compliance. Marketing communications data is retained until you unsubscribe. Analytics data is anonymized after 26 months.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data (subject to legal obligations)
- Portability: Receive your data in a machine-readable format
- Opt-out: Unsubscribe from marketing communications at any time
- CCPA: California residents may request disclosure of personal information we have collected and opt out of any sale (we do not sell personal information)
To exercise any of these rights, email us at support@radiantinnovationstudio.com. We will respond within 30 days.
Security
We implement industry-standard security measures including SSL/TLS encryption for all data in transit, secure hosting infrastructure, and limited access to personal data on a need-to-know basis. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security, but we are committed to protecting your information using commercially reasonable practices.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website and updating the "Last updated" date at the top of this page. Your continued use of our services after any changes constitutes acceptance of the updated policy.
Contact Us
For any privacy-related questions or to exercise your rights, contact: